About me

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FUNCTIONAL SUMMARY

Wide exposure in the Management within tourism and hospitality industry with both local and Regional exposure. This has been in a wide range of areas ranging from Hotel operations to sales and marketing culminating in the current profile of overall management of a hospitality unit. Experience ranges from corporate planning, HR management, and customer relationship management at both corporate and front office levels, sales, service brand management including media planning & buying, conference planning and events management. Wide exposure in the Management within tourism and hospitality industry with both local and Regional exposure. This has been in a wide range of areas ranging from Hotel operations to sales and marketing culminating in the current profile of overall management of a hospitality unit. Experience ranges from corporate planning, HR management, and customer relationship management at both corporate and front office levels, sales, service brand management including media planning & buying, conference planning and events management.

PERSONAL PROFILE & SUMMARY

Muiruri on Muiruri: Perceives relationships to be the cornerstone of effective business practice. Advocates the quest to confidently sell one’s product, a confidence derived from the knowledge that the product achieves high standards in its facilities, services and communications.Best practice stands the test of time and creates a distinctive advantage. Communication needs to be open and candid whilst embracing the pillars of mutual trust and respect.Resolution of diverging views at the work place can only build on the strength of the organization. Employee relations and team motivation can only be enhanced and becomeself-supporting where there is active contribution by all and goals and objectives are clearly understood and shared by all.

Others On Muiruri: Diplomatic, Loyal, People Person, Calm in the face of conflict, Continually seeks improvement, Resilient, and carries on with an attitude of “Delays are Not Refusals”. An All rounder who makes friends easily across ranks and pays a great deal of attention to detail.

CORE COMPETENCIES / SPECIALIZATION AREAS
  • Corporate Management; Budgetary planning, resource planning and deployment, operational logistics
  • Hospitality Management:Overall Hotel Management, Departmental Operations, Sales & Marketing, Training in Operational procedures and hands on application.
  • Destination Sales and Marketing Management: Strategic Marketing, Sales and Marketing, Research, Sales, & Service Brand Management
  • Training: Operational Training capability.
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